Yay, good customer service

It seems that in today’s world we are always ready to criticise, look for the negative in something and generally bad mouth companies.

So in a slight move away from that I want to big up USE (Ultimate Sports Engineering). I had a problem with my Enduro Turbo Exposure lights, so sent them off to see what could be done. That was Tuesday 30th Jan, morning of Saturday 3rd Feb a package arrived me. Opened it up and lo and behold there’s my light unit, with a brand new PCB and brand new LEDs fitted – fully tested, working and fully charged up. All the work performed under warranty, what great service, and prompt too.

They also popped in the new catalogue and I have to say the new TULA bars look gorgeous – shame I’m not doing the roadie thing any more! Although I always did fancy a TT bike and those bars alone are almost enough to tempt me back 😉



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